{"id":10436,"date":"2022-09-03T20:35:50","date_gmt":"2022-09-03T18:35:50","guid":{"rendered":"https:\/\/igh01.worksite.ch\/?page_id=10436"},"modified":"2024-08-16T16:45:15","modified_gmt":"2024-08-16T14:45:15","slug":"faq-online-prozesse","status":"publish","type":"page","link":"https:\/\/igh01.worksite.ch\/en\/services\/faq\/faq-online-prozesse\/","title":{"rendered":"FAQ about online processes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10436\" class=\"elementor elementor-10436 elementor-5370\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7ee62d e-flex e-con-boxed e-con e-parent\" data-id=\"f7ee62d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-af39818 e-con-full e-flex e-con e-child\" data-id=\"af39818\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01b600e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"01b600e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ about online processes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9611f75 elementor-widget elementor-widget-html\" data-id=\"9611f75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-339cc38 e-flex e-con-boxed e-con e-parent\" data-id=\"339cc38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3fba6656 e-con-full e-flex e-con e-child\" data-id=\"3fba6656\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-55f4139f e-flex e-con-boxed e-con e-child\" data-id=\"55f4139f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76b4a874 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"76b4a874\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10ebbbd5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"10ebbbd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here is a compilation of frequently asked questions about IGH&#8217;s online processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54a10831 e-con-full e-flex e-con e-child\" data-id=\"54a10831\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1cc608cf e-con-full e-flex e-con e-child\" data-id=\"1cc608cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38f3434e elementor-widget elementor-widget-image\" data-id=\"38f3434e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"512\" src=\"https:\/\/igh01.worksite.ch\/wp-content\/uploads\/2022\/11\/faq1-1-1-1.svg\" class=\"attachment-large size-large wp-image-8259\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2797a59 e-flex e-con-boxed e-con e-parent\" data-id=\"2797a59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42cdca8f e-con-full e-flex e-con e-child\" data-id=\"42cdca8f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e84df elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c6e84df\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Questions about the online processes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b61135a elementor-widget elementor-widget-tp-accordion\" data-id=\"4b61135a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t\t\n<div class=\"theplus-accordion-wrapper elementor-accordion  tp-stageraccr  \"\n    id=\"accordion69e21a6cdaaec\" data-accordion-id=\"accordion69e21a6cdaaec\"\n    data-connection=\"\"\n    data-accordion-type=\"accordion\"\n    data-heightlight-text       data-stager-vd-accr=\"500\" data-stager-gap-accr=\"500\" role=\"tablist\" >\n\n            <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1261\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"1\" aria-controls=\"elementor-tab-content-1261\">\n                                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\">  <path d=\"M168 280c-13.3 0-24-10.7-24-24s10.7-24 24-24h64v-64c0-13.3 10.7-24 24-24s24 10.7 24 24v64h64c13.3 0 24 10.7 24 24s-10.7 24-24 24h-64v64c0 13.3-10.7 24-24 24s-24-10.7-24-24v-64h-64z\" style=\"fill:#007daa\"><\/path>  <path d=\"M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256S0 397.4 0 256zm256 112c13.3 0 24-10.7 24-24v-64h64c13.3 0 24-10.7 24-24s-10.7-24-24-24h-64v-64c0-13.3-10.7-24-24-24s-24 10.7-24 24v64h-64c-13.3 0-24 10.7-24 24s10.7 24 24 24h64v64c0 13.3 10.7 24 24 24z\" style=\"fill:#a4ccdc;enable-background:new\"><\/path><\/svg><\/span><span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\">  <path d=\"M144 256c0-13.3 10.7-24 24-24h176c13.3 0 24 10.7 24 24s-10.7 24-24 24H168c-13.3 0-24-10.7-24-24z\" style=\"fill:#007daa\"><\/path>  <path d=\"M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256S0 397.4 0 256zm168-24c-13.3 0-24 10.7-24 24s10.7 24 24 24h176c13.3 0 24-10.7 24-24s-10.7-24-24-24H168z\" style=\"fill:#a4ccdc;enable-background:new\"><\/path><\/svg><\/span><\/span>\n                <span style=\"width:100%\">Can I communicate online with my suppliers from my branch application?<\/span>                            <\/div>\n\n                        <div id=\"elementor-tab-content-1261\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1261\">\n                <div class=\"plus-content-editor\" ><p>This depends on the application you are using.<\/p><p>Many programme providers have at least implemented ikk (individual customer conditions). Various software houses also enable the exchange of orders, order confirmations or quotations.<\/p><p>Please ask your software provider directly.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1262\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"2\" aria-controls=\"elementor-tab-content-1262\">\n                                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\">  <path d=\"M168 280c-13.3 0-24-10.7-24-24s10.7-24 24-24h64v-64c0-13.3 10.7-24 24-24s24 10.7 24 24v64h64c13.3 0 24 10.7 24 24s-10.7 24-24 24h-64v64c0 13.3-10.7 24-24 24s-24-10.7-24-24v-64h-64z\" style=\"fill:#007daa\"><\/path>  <path d=\"M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256S0 397.4 0 256zm256 112c13.3 0 24-10.7 24-24v-64h64c13.3 0 24-10.7 24-24s-10.7-24-24-24h-64v-64c0-13.3-10.7-24-24-24s-24 10.7-24 24v64h-64c-13.3 0-24 10.7-24 24s10.7 24 24 24h64v64c0 13.3 10.7 24 24 24z\" style=\"fill:#a4ccdc;enable-background:new\"><\/path><\/svg><\/span><span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\">  <path d=\"M144 256c0-13.3 10.7-24 24-24h176c13.3 0 24 10.7 24 24s-10.7 24-24 24H168c-13.3 0-24-10.7-24-24z\" style=\"fill:#007daa\"><\/path>  <path d=\"M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256S0 397.4 0 256zm168-24c-13.3 0-24 10.7-24 24s10.7 24 24 24h176c13.3 0 24-10.7 24-24s-10.7-24-24-24H168z\" style=\"fill:#a4ccdc;enable-background:new\"><\/path><\/svg><\/span><\/span>\n                <span style=\"width:100%\">How can I order with DataSelect?<\/span>                            <\/div>\n\n                        <div id=\"elementor-tab-content-1262\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1262\">\n                <div class=\"plus-content-editor\" ><p>You must be logged in to <a title=\"DataSelect.ch\" href=\"https:\/\/www.dataselect.ch\/\" target=\"_blank\" rel=\"noopener\">DataSelect.ch<\/a> in order to place orders. After selecting the desired articles and saving them in a project, orders can be triggered to providers who allow direct orders (with these <a title=\"IGH members with online ordering\" href=\"https:\/\/igh01.worksite.ch\/en\/services\/weitere-dienste\/bestellungen-mit-dataselect-app-web\/\" target=\"_blank\" rel=\"noopener\">IGH members<\/a> you can order directly via web application). A copy of each triggered order is automatically sent to your own e-mail address. You can also forward this order to members who do not allow automatic ordering online.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1263\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"3\" aria-controls=\"elementor-tab-content-1263\">\n                                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\">  <path d=\"M168 280c-13.3 0-24-10.7-24-24s10.7-24 24-24h64v-64c0-13.3 10.7-24 24-24s24 10.7 24 24v64h64c13.3 0 24 10.7 24 24s-10.7 24-24 24h-64v64c0 13.3-10.7 24-24 24s-24-10.7-24-24v-64h-64z\" style=\"fill:#007daa\"><\/path>  <path d=\"M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256S0 397.4 0 256zm256 112c13.3 0 24-10.7 24-24v-64h64c13.3 0 24-10.7 24-24s-10.7-24-24-24h-64v-64c0-13.3-10.7-24-24-24s-24 10.7-24 24v64h-64c-13.3 0-24 10.7-24 24s10.7 24 24 24h64v64c0 13.3 10.7 24 24 24z\" style=\"fill:#a4ccdc;enable-background:new\"><\/path><\/svg><\/span><span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\">  <path d=\"M144 256c0-13.3 10.7-24 24-24h176c13.3 0 24 10.7 24 24s-10.7 24-24 24H168c-13.3 0-24-10.7-24-24z\" style=\"fill:#007daa\"><\/path>  <path d=\"M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256S0 397.4 0 256zm168-24c-13.3 0-24 10.7-24 24s10.7 24 24 24h176c13.3 0 24-10.7 24-24s-10.7-24-24-24H168z\" style=\"fill:#a4ccdc;enable-background:new\"><\/path><\/svg><\/span><\/span>\n                <span style=\"width:100%\">Which companies can be ordered from via DataSelect?<\/span>                            <\/div>\n\n                        <div id=\"elementor-tab-content-1263\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1263\">\n                <div class=\"plus-content-editor\" ><p>A list of all IGH members who allow online ordering can be found <a title=\"IGH members with online ordering\" href=\"https:\/\/igh01.worksite.ch\/en\/services\/weitere-dienste\/bestellungen-mit-dataselect-app-web\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p><\/div>\n            <\/div>\n                    <\/div>\n        \n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ about online processes Frequently asked questions Here is a compilation of frequently asked questions about IGH&#8217;s online processes. Questions about the online processes Can I communicate online with my suppliers from my branch application? This depends on the application you are using. Many programme providers have at least implemented ikk (individual customer conditions). Various [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10373,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10436","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/pages\/10436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/comments?post=10436"}],"version-history":[{"count":0,"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/pages\/10436\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/pages\/10373"}],"wp:attachment":[{"href":"https:\/\/igh01.worksite.ch\/en\/wp-json\/wp\/v2\/media?parent=10436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}